University of Minnesota
University Relations
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Go to eCommunication Standards home.

E-mail Standards

These standards apply to all University of Minnesota mass e-mail sent for the purpose of communicating official University business.

What is mass e-mail?

Mass e-mail is any message, such as a newsletter or college update, that is sent to a group of people, either on campus or off campus. Mass e-mail is defined not only by the number of recipients. Mass e-mail must be sent as multipart (HTML and text) or text only [see Message Coding].

An example of a mass e-mail received by most people on campus would be Brief. Mass e-mail generally is not e-mail you send to colleagues on daily, even if the e-mail is sent to a large group.

If you're unsure whether your e-mail constitutes a mass e-mail, contact the University Relations eCommunications group at ecomm@umn.edu.

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Message size

Standards for the file size, width, and height of your HTML e-mail. Read more.

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Message coding

HTML standards for e-mail, including how and when to use CSS. Read more.

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Graphic standards

Standards for the use of graphics in HTML e-mail and best practices. Read more.

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Text standards

Standards for University identity in text: font face, text size, and text styling in e-mail. Read more.

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Mailing lists

Getting and managing an e-mail list: requirements for opt in, opt out, and unsubscribe. Read more.

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Testing

Recommendations on how to test and validate your HTML e-mail to be sure your audience sees what you'd like them to see. Read more.

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E-mail tracking

For the advanced user, standards related to message tracking and link tracking. Read more.

 

U of M eCommunications system

Lyris ListManager, the U's mass e-mail distribution system, can be used for both internal and external mass e-mailings. See the eCommunications Web site for more information.

Mass e-mail checklist